Director of Housing & Residential Services

Fitchburg State University   Fitchburg, MA   Full-time     Education
Posted on January 10, 2023
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Fitchburg State University is in the process of a nationwide search for the next Director of Housing and Residential Services. Reporting to the Vice President for Student Affairs and serving as a vital member of the Student Affairs Leadership Team, the Director of Housing & Residential Services functions as the institution’s chief housing officer and provides vision, leadership, and strategic direction for a comprehensive department of Housing & Residential Services and Parking Services Management. In collaboration with University Financial Services and the Massachusetts State College Building Authority (MSCBA), the Director effectively manages a $9 million auxiliary budget, ensures sound fiscal operations, develops processes and initiatives that promote a high level of space utilization and occupancy of housing facilities, and coordinates the development of short- and long-range plans for the renovation, maintenance, and improvement of University-owned housing facilities. The Director works in partnership with Capital Planning and Maintenance (CPM) to ensure secure and satisfactory living environments for approximately 1,400 residential students; evaluates and fosters departmental effectiveness and efficiency through ongoing data collection and assessment efforts; and engages an active student body and workforce to foster a welcoming and supportive environment that promotes, values, and supports diversity, equity, and inclusivity. The Director manages, supervises, and provides professional development opportunities for a professional and graduate staff of seven, including four to five direct reports, indirectly oversees 30+ Resident Assistants, and focuses the team toward meaningful learning and exceptional programming, which support student success, retention, and persistence.