Travel Operations Manager
Morgan State University
Baltimore, MD
Full-time
Transportation Support Services
Posted on March 4, 2025
Posting Details
Posting Summary
Job Title
Travel Operations Manager
Division
Division of Finance & Administration
Department
Comptroller's Office
Work Status
Full Time
Position Category
Staff
FLSA
Exempt
Pay Range
Exempt
Salary Range
$106,000 - $112,000
Fund Source
State Support
Job Summary
The new Travel Operations Manager position oversees and administers University travel policies
and is tasked with travel expense management, leading vendor and partner contracts, monitoring
the University travelers' needs, and identifying cost savings while maintain safe and efficient travel
experiences for all employees.
Job Duties
Education:
The successful candidate must have a Bachelor's Degree in Travel, Hospitality, Business Management or a similar field from an accredited college or university.
Experience:
At least five (5) years of experience in a travel management position is required.
Other Preferences for Consideration
Preferences
Knowledge, Skills, & Abilities
Posting Number
ST01402
Number of Vacancies
1
Job Open Date
02/02/2025
Application Review Date
Job Close Date
04/02/2025
Special Instructions to Applicant
Please enter two professional references in the references page of the application.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Posting Summary
Job Title
Travel Operations Manager
Division
Division of Finance & Administration
Department
Comptroller's Office
Work Status
Full Time
Position Category
Staff
FLSA
Exempt
Pay Range
Exempt
Salary Range
$106,000 - $112,000
Fund Source
State Support
Job Summary
The new Travel Operations Manager position oversees and administers University travel policies
and is tasked with travel expense management, leading vendor and partner contracts, monitoring
the University travelers' needs, and identifying cost savings while maintain safe and efficient travel
experiences for all employees.
Job Duties
- Travel policy development: Create, improve, and implement efficient policies and procedures for the University's travel in adherence with Federal and State regulations
- Travel strategy: Develop a comprehensive travel strategy for the University
- Travel department liaison: Work with different departments and senior management to understand the University's strategic travel needs
- Travel budget management: Oversee the University-wide travel budget and analyze statistical data to identify cost-saving opportunities and improve operating efficiencies
- Travel department and working-fund department supervision and management: Oversee the Travel Department and Working Fund Department (5-10 employees) to ensure timely and accurate financial management and processing and assess position needs and training opportunities
- Travel vendor negotiations: Negotiate contracts with travel agencies, hotels, airlines, and other vendors
- Travel regulation and safety compliance: Ensure compliance with travel regulations and safety standards
- Travel booking and coordination: Improve the reservation of flights, hotels, and other travel arrangements for employees for both group and individual travel
- Travel Management System: Implement an online travel management system to include booking capabilities, data analysis tools, mobile applications, and expense reimbursement and recordation to manage all aspects of the University's travel while adhering to the University's policies, to Federal and State regulations, optimizing costs, recording expenses, and ensuring traveler safety
- Travel Card Management and Expansion: Manage, improve, and expand the University travel card program
- Travel policies and procedures training: Implement a University-wide travel training program informing all new and current University employees of travel procedures and policies
- Travel-related problem assistance: Help employees with travel-related issues
- Travel policies and procedures communication: Improve the University website related to travel policies and procedures, develop regular divisional updates on travel fiscal management through regularly scheduled divisional meetings, and provide regular monthly employee travel newsletter
Education:
The successful candidate must have a Bachelor's Degree in Travel, Hospitality, Business Management or a similar field from an accredited college or university.
Experience:
At least five (5) years of experience in a travel management position is required.
Other Preferences for Consideration
Preferences
- Experience working in a university setting is a plus
- Experience with SAP Concur, Globetrotter, Navan
Knowledge, Skills, & Abilities
- Corporate Travel experience
- Strong organizational skills
- Strong leadership and management skills
- Strong interpersonal, communication, and customer service skills
- Strong historical experience with travel vendors and travel industry
- Strong travel management system skills
Posting Number
ST01402
Number of Vacancies
1
Job Open Date
02/02/2025
Application Review Date
Job Close Date
04/02/2025
Special Instructions to Applicant
Please enter two professional references in the references page of the application.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this career opportunity?
- Career Fair
- Morgan's Career Website
- Another Job Website
- Internal Job Posting
- Word of Mouth
- Other
- * Do you have a Bachelor's Degree in Travel, Hospitality, Business Management or a similar field from an accredited college or university?
- No
- Yes
- * Do you have at least five (5) years of experience in a travel management?
- Yes
- No
- * Please describe in detail how your background and experience would be applicable for this position in a College/University setting
(Open Ended Question) - * Are you a current, past or retired Morgan University employee? Are you a current, past or retired State employee? If YES to pass, retired or current STATE employee, please put the agency. If not applicable, put N/A.
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
- Transcripts (unofficial )
