Administrative Services Associate
Ohio University
Athens, OH
Full-time
Administration / Clerical
Posted on April 24, 2024
Posting Details
Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date' shown below.
Position Information
Job Title
Administrative Services Associate
Applications Accepted From
Public: Open to the public, University Wide, AFSCME 3200 University Wide
Special Instructions to Applicants
THIS POSITION IS BEING POSTED INTERNALLY AND TO THE PUBLIC SIMULTANEOUSLY IN ORDER TO EXPEDITE THE POSTING PROCESS. HOWEVER, CURRENT OHIO UNIVERSITY AFSCME 3200 EMPLOYEES WILL BE CONSIDERED FIRST.
Please complete the online application and attach required documents. Required documents include a detailed cover letter, resume, and a list of at least three (3) professional references with current contact details, including email addresses.)
We seek candidates with a commitment to working effectively with students, faculty and staff from diverse background.
This position will remain open until filled, for consideration please apply by posting end date.
This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number
20166037S
Job Description
Department Specific Summary:
The Administrative Services Associate serves as the front-line contact for UHR and Ohio University, and the primary focus of this position is to provide excellent service for all customers interacting with UHR Employee Service Center. Duties include but not limited to: assisting customers via phone, respond to email and in-office interactions to ensure customer satisfaction, problem solve if issues arise; assists HR Service Center Specialist with special projects as needed.
Department Specific Job Responsibilities:
•Serves as front-line contact for UHR with a primary focus on providing excellent customer service for all customers interacting with UHR via phone, email and in-office visits. Utilizes OU policies, CBA's to answer questions, triage issues. Assist with onboarding packets, and I-9
processing and maintenance.
•Maintain scheduling calendar, scanning of documents into specific files, and manage database reports to respective areas.
•Manage PeopleAdmin access, may supervise or oversee the work of student employees,
maintains current documents for onboarding website.
General Job Summary:
Supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, analyzing data including budgetary expenditures, and providing high level administrative assistance to executives.
General Job Responsibilities:
•May supervise or oversee the work of student employees.
•Represents an office as administrative liaison. Responds to non-routine inquiries requiring technical and/or University or unit knowledge.
•Utilizes department and/or University policies, practices, and procedures to answer questions and resolve problems and issues.
•Coordinates special events that require judgment in determining and prioritizing activities to meet desired results.
•Coordinates complex appointments, meetings, and travel itineraries. Triages scheduling issues.
•Edits documents and presentations. Composes basic correspondence. Types and coordinates class materials.
•Performs a variety of administrative duties regarding academic class scheduling and/or student academic records and/or reports. Duties may include activities such as updating student records, registering students in courses, entering courses into PeopleSoft and assigning classrooms.
•Coordinates mass mailing and/or email distribution.
•Creates and oversees departmental files, databases, and reports.
•Maintains office and/or laboratory supplies and inventory.
•Maintains website.
•Sets up accounts, tracks budgets, reconciles accounting statements, and follows up on discrepancies. Prepares purchasing and accounting forms for approval. Processes expenses.
Minimum Qualifications
Knowledge of standard administrative procedures and practices, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 2 years related experience. An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
Preferred Qualifications
Associate's degree, or vocational or technical school degree
Department
University Human Resources
Pay Rate
The starting salary range is $14.65 per hour up to $18.68 per hour, dependent on education and prior experience. Salary is accompanied by our generous university benefits such as tuition for self and dependents, a comprehensive insurance package (including but not limited to health, prescription, vision, dental, and life insurance), an excellent retirement plan including company contributions, parental leave, adoption reimbursement, and more. OHIO is also proud to offer wellness programs, on-site wellness facilities, and a generous employee assistance program. Additional Information is available at: https://www.ohio.edu/hr/benefits/.
Job Open Date
04/23/2024
Posting Close Date
04/30/2024
Job Category
Classified AFSCME 3200 Bargaining Unit appointment
Months
12 month
Planning Unit
Office of the President
Work Schedule
Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if necessary. Flex-space and flex-time options may be available to promote a healthy balance of life and work.
Campus
Athens
Expected hours worked per week
40 hours per week
Expected duration of assignment
Indefinite
Applicants may contact this person if they have questions about this position.
Carlotta Hensler, hensler@ohio.edu
Diversity Statement
Ohio University is committed to creating a respectful and inclusive educational and workplace environment. Ohio University is an equal access/equal opportunity and affirmative action employer with a strong commitment to building and maintaining a diverse workforce. Women, persons of color, persons with disabilities, and veterans are encouraged to apply.
Job Information
Employment Type
full-time regular
Job Family/Subfamily
Administrative Services-Generalist
Career Track & Level
TAS 2
Pay Grade
AF3200 |13|
Clery Act Annual Safety and Fire Report
Clery Act Statistics
“To view the Clery Act Annual Safety and Fire Report https://www.ohio.edu/sites/default/files/sites/equity-civil-rights/files/2023%20Annual%20Security%20and%20Fire%20Safety%20Report.pdf">Click Here!
Applicant Documents
Required Documents
Required fields are indicated with an asterisk (*).
Applications will be accepted until midnight (Eastern Time Zone) on the ‘Posting End Date' shown below.
Position Information
Job Title
Administrative Services Associate
Applications Accepted From
Public: Open to the public, University Wide, AFSCME 3200 University Wide
Special Instructions to Applicants
THIS POSITION IS BEING POSTED INTERNALLY AND TO THE PUBLIC SIMULTANEOUSLY IN ORDER TO EXPEDITE THE POSTING PROCESS. HOWEVER, CURRENT OHIO UNIVERSITY AFSCME 3200 EMPLOYEES WILL BE CONSIDERED FIRST.
Please complete the online application and attach required documents. Required documents include a detailed cover letter, resume, and a list of at least three (3) professional references with current contact details, including email addresses.)
We seek candidates with a commitment to working effectively with students, faculty and staff from diverse background.
This position will remain open until filled, for consideration please apply by posting end date.
This position is eligible for the following benefits:
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number
20166037S
Job Description
Department Specific Summary:
The Administrative Services Associate serves as the front-line contact for UHR and Ohio University, and the primary focus of this position is to provide excellent service for all customers interacting with UHR Employee Service Center. Duties include but not limited to: assisting customers via phone, respond to email and in-office interactions to ensure customer satisfaction, problem solve if issues arise; assists HR Service Center Specialist with special projects as needed.
Department Specific Job Responsibilities:
•Serves as front-line contact for UHR with a primary focus on providing excellent customer service for all customers interacting with UHR via phone, email and in-office visits. Utilizes OU policies, CBA's to answer questions, triage issues. Assist with onboarding packets, and I-9
processing and maintenance.
•Maintain scheduling calendar, scanning of documents into specific files, and manage database reports to respective areas.
•Manage PeopleAdmin access, may supervise or oversee the work of student employees,
maintains current documents for onboarding website.
General Job Summary:
Supports the general administrative functions of a wide variety of academic or administrative units including answering phones, greeting/referring/assisting visitors, customers, staff, or others, preparing documents and reports, compiling records, scheduling meetings, organizing and maintaining information, coordinating calendars, analyzing data including budgetary expenditures, and providing high level administrative assistance to executives.
General Job Responsibilities:
•May supervise or oversee the work of student employees.
•Represents an office as administrative liaison. Responds to non-routine inquiries requiring technical and/or University or unit knowledge.
•Utilizes department and/or University policies, practices, and procedures to answer questions and resolve problems and issues.
•Coordinates special events that require judgment in determining and prioritizing activities to meet desired results.
•Coordinates complex appointments, meetings, and travel itineraries. Triages scheduling issues.
•Edits documents and presentations. Composes basic correspondence. Types and coordinates class materials.
•Performs a variety of administrative duties regarding academic class scheduling and/or student academic records and/or reports. Duties may include activities such as updating student records, registering students in courses, entering courses into PeopleSoft and assigning classrooms.
•Coordinates mass mailing and/or email distribution.
•Creates and oversees departmental files, databases, and reports.
•Maintains office and/or laboratory supplies and inventory.
•Maintains website.
•Sets up accounts, tracks budgets, reconciles accounting statements, and follows up on discrepancies. Prepares purchasing and accounting forms for approval. Processes expenses.
Minimum Qualifications
Knowledge of standard administrative procedures and practices, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 2 years related experience. An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
Preferred Qualifications
Associate's degree, or vocational or technical school degree
Department
University Human Resources
Pay Rate
The starting salary range is $14.65 per hour up to $18.68 per hour, dependent on education and prior experience. Salary is accompanied by our generous university benefits such as tuition for self and dependents, a comprehensive insurance package (including but not limited to health, prescription, vision, dental, and life insurance), an excellent retirement plan including company contributions, parental leave, adoption reimbursement, and more. OHIO is also proud to offer wellness programs, on-site wellness facilities, and a generous employee assistance program. Additional Information is available at: https://www.ohio.edu/hr/benefits/.
Job Open Date
04/23/2024
Posting Close Date
04/30/2024
Job Category
Classified AFSCME 3200 Bargaining Unit appointment
Months
12 month
Planning Unit
Office of the President
Work Schedule
Standard office hours are Monday-Friday, 8:00-5:00; however, candidates must be willing to work evenings and/or weekends if necessary. Flex-space and flex-time options may be available to promote a healthy balance of life and work.
Campus
Athens
Expected hours worked per week
40 hours per week
Expected duration of assignment
Indefinite
Applicants may contact this person if they have questions about this position.
Carlotta Hensler, hensler@ohio.edu
Diversity Statement
Ohio University is committed to creating a respectful and inclusive educational and workplace environment. Ohio University is an equal access/equal opportunity and affirmative action employer with a strong commitment to building and maintaining a diverse workforce. Women, persons of color, persons with disabilities, and veterans are encouraged to apply.
Job Information
Employment Type
full-time regular
Job Family/Subfamily
Administrative Services-Generalist
Career Track & Level
TAS 2
Pay Grade
AF3200 |13|
Clery Act Annual Safety and Fire Report
Clery Act Statistics
“To view the Clery Act Annual Safety and Fire Report https://www.ohio.edu/sites/default/files/sites/equity-civil-rights/files/2023%20Annual%20Security%20and%20Fire%20Safety%20Report.pdf">Click Here!
Applicant Documents
Required Documents
- Resume/Curriculum Vitae
- Cover Letter
- References
Required fields are indicated with an asterisk (*).
- * Please indicate how you learned about this posting.
- www.ohiouniversityjobs.com
- www.higheredjobs.com
- www.ohiomeansjobs.com
- The Athens Messenger
- The Chronicle of Higher Education
- Ohio University employee
- OHIO Jobs Line (phone)
- Employment Agency
- Posted Announcement
- Professional Association
- Social Media (LinkedIn, Twitter, etc)
- OTHER
- * Please indicate your highest level of education.
- no HS diploma or GED
- HS diploma or GED
- Associate's degree
- Bachelor's degree
- Bachelor's degree plus some work towards graduate degree
- Master's degree
- Ph.D. or equivalent
- Will have earned Ph.D. by time of appointment
- * Please indicate your level of experience with administrative support / office management.
- no related experience
- Less than 1 year
- At least 1 year, but less than 3 years
- At least 3 years, but less than 5 years
- At least 5 years, but less than 7 years
- 7 or more years
- * Please select an option that best represents your current status:
- I am a current Ohio University employee and NOT currently serving a probationary period.
- I am a current Ohio University employee, and I am serving in either an initial or a promotional probationary period.
- I am a current Ohio University Student employee.
- I am not an employee of Ohio University.
- * Are you a current Ohio University AFSCME 3200 employee who is not serving in an initial probationary period?
- yes
- no
