Public Safety Technology Specialist

Old Dominion University   Norfolk, VA   Full-time     Information Services / Technology (IT)
Posted on March 14, 2023
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Posting Details

Posting Details

Working Title

Public Safety Technology Specialist

Position Number





Norfolk, VA

Type of Position


Type of Job

Full Time

EEO Category

C Technicians

Job Description

The primary objective for this position is to serve as the technical and training support person for all desktop, mobile, server, CISCO Switch, Palo Alto firewall, body and police camera system, and 9-1-1 equipment support in the Public Safety Department. Support includes all standard and mobile business PC packages (word processing, spreadsheet, database), records management system/computer aided dispatch, mobile camera systems etc. as well as any standalone software packages. The secondary objective for this position is to provide support of the University Wide Access Control system. Duties include the automated locking and unlocking of doors, assignment of door access for cardholders, holiday schedules, and production of and distribution of system reports. This position will also provide support of video management systems and be responsible for the inventory of all computing equipment in the police department

Type of Recruitment

Knowledge, skills and abilities

Considerable knowledge of computing systems, software (Microsoft OS), hardware (desktop and Notebook PCs, servers, switches, firewall policy, and printers) and networks (TCP/IP). Considerable knowledge of Electronic Access Control security tools, practices and techniques. Basic knowledge of database programming and query design. Some knowledge of video surveillance systems. Excellent customer service, oral and written communication skills. Demonstrated ability to trouble-shoot, resolve problems, and document problems. Demonstrated ability to effectively communicate policies, practices and procedures to external and internal customers.

Special licenses, registration or certification

Valid driver's license, insurable driving record. Must obtain VCIN certification within one year of hire.

Education or training


Level and type of experience

Considerable experience in support of physical security systems. Considerable experience with the installation of new hardware/software as well as upgrading existing hardware/software.

Preferred knowledge, skills, abilities, education, experience, licensure, certification

Bachelors degree in computer science, computer engineering, information science or other related field or equivalent combination of training or experience in a related field.

Conditions of Employment

Must be available to work rotating shifts when needed to include days, evenings, weekends, and holidays. Some overtime required. Subject to random drug testing.

Must successfully pass a criminal background investigation. A fingerprint-based criminal history check will be required of the final candidate. Must obtain VCIN certification within one year of hire.

Considered “essential personnel” for emergency conditions/inclement weather and expected to report to work during these conditions.

This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.

Annual Salary/Hourly Rate

Salary commensurate with education and experience

Posting Detail Information

Job Requisition Number


Job Open To

General Public

Open Date


Close Date

Open Until Filled


Special Instructions Summary


Criminal Background Check

The final candidate is required to complete a criminal history check.

College Home Page

Department Home Page

Equity Statement

Old Dominion University does not discriminate in admissions, treatment, employment or access to its programs or activities on the basis of race, color, religion, national or ethnic origin, age, sex (including pregnancy), political affiliation, veteran status, family medical and genetic information, sexual orientation, gender identity, gender expression, or disability. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Reasonable Accommodation Request

If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.

Alternative Hiring Process

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.

To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).

Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.

If you need to get a Certificate of Disability, use this link:, or call DARS at 800-552-5019.

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or consistent with contractor's legal duty to furnish information.

Supplemental Questions

Required fields are indicated with an asterisk (*).
    Applicant Documents
    Required Documents
    1. Resume
    2. Cover Letter/Letter of Application
    Optional Documents
    1. Other Document