Head, Library Research (Hybrid)

University of Pennsylvania   Philadelphia, PA   Full-time     Research
Posted on January 22, 2023
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Head, Library Research (Hybrid)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Head, Library Research (Hybrid)

Job Profile Title
Information Technology Manager

Job Description Summary
Reporting to the Associate University Librarian for Impact Assessment and Organizational Analysis, the Head of Library Research works to sharpen the Libraries' strategic foresight and inform continuous planning. The Head tracks, synthesizes and presents research findings, trends, and forecasts that pertain to information services, higher educational practice in teaching, learning, and research, emerging technologies (particularly artificial intelligence, machine learning, data science and XR), digital transformation, organizational design, workforce dynamics, and the impact of present and future environmental disruptors on mission continuity, organizational climate, and the quest for equity, diversity, inclusion and accessibility. The Head orchestrates information relevant to strategic direction and supportive of organizational learning which may be drawn from a variety of environmental sources, such as Higher Education data sources, information science, library management information systems, project management, strategic communication, library-conducted user experience (UX) research, and programs devoted to organizational awareness and effectiveness. The position also coordinates assessments of service quality, and works with a range of staff to evaluate and sustain the alignment of library services to developments in pedagogical theory and practice. In this capacity, the position aids staff in recognizing and responding to the real-world challenges of change. The Head of Research also leads a program of learning experiences for staff, designing venues for learning and diverse, equitable, inclusive dialog that fosters a change-resilient staff and organization. Finally, the Head monitors funding and grant opportunities that can fuel innovation in library services and raise the Penn Libraries' capacity for thought leadership in academic support.

Job Description

Duties and responsibilities include but are not limited to:
  • Conducts primary research at the intersection of information services and teaching, research and learning in higher education. Synthesizes and presents findings to inform planning, decision-making, environmental forecasts, and related activities that support and sustain the relevance and continuity of library services.
  • Establishes and maintains a Library research presence that provides staff with research findings and the results of empirical analysis of trends, relevant initiatives at Penn, change in the library and information space and other topics useful to organizational analysis.
  • Coordinates, conducts, and advises on business and feasibility analysis for proposed solutions, services, collaborative ventures and other initiatives that fall under the purview of senior administrative governance.
  • Monitors potential threats to mission and service continuity; Organizes and presents data and information that guide leadership and cognizant staff in change management.
  • Develops a program to fosters a climate of organizational learning, and oversees a measurable process of advancing learning.
  • Monitors and pursues fund raising opportunities that advance the mission of the Research Office.
  • Performs additional duties as assigned.

  • Advanced degree with concentration in higher education, organizational dynamics, business intelligence, or related fields.
  • 3+ years of experience in executing end-to-end primary research projects. Similar experience in a higher educational or research library setting desirable; similar experience at a senior level in foundations or research institutes, or related organizations may apply.
  • Advanced understanding of organizational dynamics, trends, history and futures in the R1 space strongly desired.
  • Experienced in designing and analyzing quantitative survey data.
  • Experience with advanced analytical techniques with an ability to effectively identify key findings.
  • Excellent writing and verbal competence.
  • Ability to work independently; to manage a complex portfolio of projects and related deadlines.
  • Strong interpersonal skills and ability to work effectively in a team-focused, inclusive environment
  • Demonstrated record of initiative and creative thinking.

Application Requirement:
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Budgeted Pay Range:
$90,000 -- $100,000 commensurate with education and experience.

Job Location - City, State
Philadelphia, Pennsylvania
Hybrid Eligible - This position is eligible for a hybrid work schedule with a work week divided between working onsite and working remotely.

Department / School
University Library

Pay Range
$61,046.00 - $132,906.66
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay

To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/Van-Pelt-Library/Head--Library-Research--Hybrid-_JR00063782

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