Supervisor, Library
University of Utah
Salt Lake City, UT
Full-time
Administration / Clerical
Posted on March 10, 2023
Announcement
Details
Open Date
03/10/2023
Requisition Number
PRN34161B
Job Title
Supervisor, Library
Working Title
Library Operations & Circulation Supervisor
Job Grade
D
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Tuesday – Saturday, between 8:00am-5:00pm
Some evenings and weekends may be required.
VP Area
Academic Affairs
Department
00790 - Marriott Library - Operations
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$21.65 to $23.10
Close Date
Open Until Filled
Yes
Job Summary
We are seeking a candidate who is eager to help lead a department with a highly successful service record at the University of Utah. As one of the Operations & Circulation, Supervisors, you will help to make the library a safe, secure environment while delivering exceptional customer service. The supervisor needs to have an interest in developing skills in supervision/leadership, operations management, public administration, customer relations, and interpersonal communication. We will provide you with training on our systems, policies, and procedures if you bring a commitment to making library services easily accessible, a willingness to communicate clearly and respectfully with diverse people, and a willingness to present a positive image of the library and campus in each interaction. If you are interested in a career in libraries, cultural heritage institutions, or public administration, this job will expose you to multiple facets of such organizations.
The 6 years related work experience requirement can be met through a combination of educational equivalency (1 year of college-level education is equivalent to 2 years of experience); full or part time work in a library, cultural heritage institution, or similar public service organization; supervisory or student leadership positions; unpaid internships or volunteer assignments.
This position is required to work on campus full-time. Telecommuting will only be authorized for occasional/exceptional circumstances.
We seek qualified applicants who also bring perspectives and experiences that will enrich and strengthen our organization. We especially invite applications from candidates who may not have followed a traditional educational or professional path. All candidates should be prepared to discuss how they see themselves contributing to the University's equity, diversity, and inclusion efforts. The library serves an increasingly diverse constituency of patrons, and our employees, services, collections, and policies should honor and reflect this diversity. We are therefore interested in identifying and interviewing candidates who have experience with underserved or marginalized communities and communities of color and who are committed to advancing our mission to provide equitable access to information resources.
Responsibilities
As one of the OPS Supervisors, we will have an opportunity to work collaboratively on:
Six years related experience including one year supervisory experience or equivalency required; basic knowledge of library science techniques and principles in order to provide oversight to assigned area required. Demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
We need someone who:
Type
Benefited Staff
Special Instructions Summary
All applications received by March 20, 2023 will receive full consideration.
This is a local recruitment. Out of area candidates will be responsible for travel costs for final in-person interviews and for moving costs, if selected. The candidate will also need to be available to travel to Utah within 5-7 days of notice.
When prompted to do so, please upload three (3) professional references.
A cover letter is not required, but you may attach one as an optional document.
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
03/10/2023
Requisition Number
PRN34161B
Job Title
Supervisor, Library
Working Title
Library Operations & Circulation Supervisor
Job Grade
D
FLSA Code
Nonexempt
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
Tuesday – Saturday, between 8:00am-5:00pm
Some evenings and weekends may be required.
VP Area
Academic Affairs
Department
00790 - Marriott Library - Operations
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$21.65 to $23.10
Close Date
Open Until Filled
Yes
Job Summary
We are seeking a candidate who is eager to help lead a department with a highly successful service record at the University of Utah. As one of the Operations & Circulation, Supervisors, you will help to make the library a safe, secure environment while delivering exceptional customer service. The supervisor needs to have an interest in developing skills in supervision/leadership, operations management, public administration, customer relations, and interpersonal communication. We will provide you with training on our systems, policies, and procedures if you bring a commitment to making library services easily accessible, a willingness to communicate clearly and respectfully with diverse people, and a willingness to present a positive image of the library and campus in each interaction. If you are interested in a career in libraries, cultural heritage institutions, or public administration, this job will expose you to multiple facets of such organizations.
The 6 years related work experience requirement can be met through a combination of educational equivalency (1 year of college-level education is equivalent to 2 years of experience); full or part time work in a library, cultural heritage institution, or similar public service organization; supervisory or student leadership positions; unpaid internships or volunteer assignments.
This position is required to work on campus full-time. Telecommuting will only be authorized for occasional/exceptional circumstances.
We seek qualified applicants who also bring perspectives and experiences that will enrich and strengthen our organization. We especially invite applications from candidates who may not have followed a traditional educational or professional path. All candidates should be prepared to discuss how they see themselves contributing to the University's equity, diversity, and inclusion efforts. The library serves an increasingly diverse constituency of patrons, and our employees, services, collections, and policies should honor and reflect this diversity. We are therefore interested in identifying and interviewing candidates who have experience with underserved or marginalized communities and communities of color and who are committed to advancing our mission to provide equitable access to information resources.
Responsibilities
As one of the OPS Supervisors, we will have an opportunity to work collaboratively on:
- Strengthen the quality of services offered at the library's two entrance service desks.
- Coordinate circulation efforts including, account set up and management and outreach to permit patrons and University of Utah community patrons, fine and lost book resolutions, billing, recalls and holds management.
- Manage the Patron Hold Shelf, including requested technology, and audit and process requested library materials.
- Maintain a professional presence while implementing quality customer service to a diverse clientele in areas of reference, information access, and wayfinding.
- Coach department employees to improve customer service, in person, and all other forms of communication.
- Respond to patron conflicts or facilities problems.
- Assist in coordinating with University Police, Campus Emergency Management, Campus Facilities, and Environmental Health & Safety to maintain the safety and protection of library patrons, employees, and collections.
Six years related experience including one year supervisory experience or equivalency required; basic knowledge of library science techniques and principles in order to provide oversight to assigned area required. Demonstrated human relations and effective communication skills are also required.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
We need someone who:
- Is committed to outstanding and consistent customer service.
- Can communicate effectively with diverse populations, including during times of high stress or emergencies.
- Shows mature judgment when making decisions Is comfortable negotiating in a firm and diplomatic manner.
- Can demonstrate conflict resolution and problem solving skills.
- Is willing to handle a variety of duties and adapt to changing priorities.
- Is committed to campus and library safety initiatives and confident contacting and working with police and other campus partners.
- Wants to work in a team environment.
Type
Benefited Staff
Special Instructions Summary
All applications received by March 20, 2023 will receive full consideration.
This is a local recruitment. Out of area candidates will be responsible for travel costs for final in-person interviews and for moving costs, if selected. The candidate will also need to be available to travel to Utah within 5-7 days of notice.
When prompted to do so, please upload three (3) professional references.
A cover letter is not required, but you may attach one as an optional document.
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
To inquire about this posting, email: employment@utah.edu or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * How many years of related work experience do you have?
- Less than 6 years
- 6 years or more, but less than 9 years
- 9 years or more, but less than 12 years
- 12 years or more, but less than 15 years
- 15 years or more
- * How many years of supervisory experience do you have?
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 year or more, but less than 4 years
- 4 years or more, but less than 6 years
- 6 years or more
- * In lieu of a formal cover letter, please answer the following question: What are the major strengths you would bring to this role and to our organization? Please describe your skills, knowledge, and perspective from prior experiences that would prepare you for working in the library.
(Open Ended Question) - * Are you legally authorized to work in the United States?
- Yes
- No
- * Will you now or in the future require sponsorship for employment visa status (e.g., H-1B status)?
- Yes
- No
Required Documents
- Resume
- List of References
- Cover Letter
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
