Associate Dean of Students (Student CARE)
Dean of Students Office
Job code 199751
Full-time/ 40 hours/ 12-months
Clark University's Dean of Students Office (DOS) seeks to fill the position of Associate Dean of Students. Reporting to the Associate Provost & Dean of Students, the successful candidate will be a student-centered, collaborative, and intentional educator who is responsible for creating and helping to execute a vision and agenda for a comprehensive co-curricular student experience.
The Associate Dean of Students will partner closely with Student Affairs leaders, key stakeholders in the LEEP Student Success Network, as well as other campus staff, administrators, and faculty in enacting vision, programs, and services that promote a welcoming campus community grounded in an ethos of care and connections.
Working with the Associate Provost & Dean of Students as well as the Senior Associate Dean of Students, who oversees enrollment services strategies, the Associate Dean will oversee the intervention and management of student of concern cases.
The Associate Dean will serve as the main point person in the Dean of Students Office for developing and implementing appropriate prevention and response strategies for student crises and students of concern. The Associate Dean will build relationships with faculty and other campus partners in identifying and responding to students of concern, manage the institution-wide CARE Team, support students engaging in the medical leave process, oversee conduct affairs processes for all students (graduate and undergraduate), convene when necessary the Student Threat Assessment Team, serve on the institutional Bias Incident Response Team, manage the on-going evaluation and development of emergency response protocols, and provide vision for sustaining a culture of prevention and care on campus for students facing social and emotional challenges affecting their academic success.
The Associate Dean supervises the Student Support Manager who assists in the triage of case management for all students (graduate and undergraduate) in need of resources.
Furthermore, as a key member of the Dean of Students (DOS) leadership team, the Associate Dean promotes campus awareness for the needs of college students with particular focus on mental health and wellbeing; supports and advances Divisional goals; represents DOS on Division and University committees; and helps shape the strategic mission of DOS and the Division of Student Affairs for supporting student success and advancing institutional goals related to retention and persistence.
Duties and Responsibilities include:
• Serve as a member of the Associate Provost & Dean of Students' Senior Leadership Team and assume leadership in division-wide and campus efforts to advance student success.
• Assist the Associate Provost & Dean of Students in growing a community of care and belonging on campus, including developing trainings and programs that help campus partners understand policies and practices that enable student success.
• Supervise the Student Support Manager, and, in doing so, provide strategic direction for the support of students in crisis.
• Manage emergency response on-call calendaring, as well as emergency response processes, protocols, and practices in collaboration with Division and University-wide partners.
• Serve in on-call rotation as an emergency responder, e.g. represent the University in responding to student and/or University community emergencies; response may involve working with off-campus agencies, university police and university departments. Manage and triage projects and communications for the Dean of Students Office, and serve as liaison to parents/guardians, families and/or designated contact of Clark students as appropriate, on behalf of the Division.
• Lead the institution-wide CARE Team for addressing students of concern.
• Convene the Student Threat Assessment Team as needed, in collaboration with the Associate Provost & Dean of Students.
• Assist the Associate Provost & Dean of Students with the professional and leadership development of the division, including the development of strategic direction, annual goals and objectives, monthly trainings, and bi-annual retreats.
• Serve on various committees that address student issues and concerns.
• Serve as a hearing officer, facilitator, or appeals officer for the University Conduct Board and/or the Title IX Hearing Board (hearing officer or facilitator only).
• Review highly confidential requests for student medical and voluntary withdrawals as well as manage processing and policy enhancement for withdrawals or leaves of absence in conjunction with the Dean of the College Office. Oversee policies and practices in support of students on Medical Leave in order to boost students' successful return to Clark.
• Support students struggling in the development of their own personal identities; consult, support, and collaborate with other student affairs colleagues, campus stakeholders, faculty, and academic departments to provide support to students in a timely manner.
• Perform other duties as assigned.
• The successful candidate will Master's degree (Doctorate preferred) in counseling, social work, higher education administration, student development, student personnel or related field from an accredited institution, in addition to a minimum of 8-10 years relevant experience in student affairs and higher education administration (or combination of education and relevant experience). Supervisory experience is preferred.
• Knowledge and experience to provide appropriate responses and resources to students reporting challenges with mental health (including suicidal ideation), chronic health issues, substance abuse, or other issues affecting their educational success.
• Demonstrated knowledge of legal issues, current trends, and best practices that inform student case management in higher education.
• Excellent written, verbal, presentation, human relations, organizational, and time-management skills, along with the ability to work independently and collaboratively as a member of a small, dynamic, highly-collaborative student affairs team.
• Employ a collaborative disposition; possess the ability to think both critically and strategically; demonstrate strong communication, analytical, and problem-solving skills to review and analyze complex information; the ability to manage multiple priorities efficiently and effectively; and work well under pressure.
• Demonstrated experience responding to student crises and complex conduct situations; managing sensitive and confidential information/records; understanding and appreciation for college student development, student success constructs, and the student affairs field in general.
• High level of intercultural competence, including experience working with diverse communities, such as students of color, first-generation college students, LGBTQIA+ students, international students, and other under-represented student populations.
• Proven ability to work effectively in a dynamic and diverse environment, with a committed and engaged faculty, and with a highly creative, diverse student population.
• Extended hours will be required on an as needed basis, including evening, early morning and weekend assignments.
• Other requirements: knowledge of Microsoft Office Suite; familiarity with Banner and Symplicity products will be helpful.
This is a full-time, 40 hours per week, 12 month position with excellent benefits, which include employee and family tuition benefits, 4 weeks' vacation, generous retirement plan, free use of campus fitness center and many more.
Priority will be given to applications received by January 31, 2020. Salary will be commensurate with skills and experience.
Please email r sum and cover letter to firstname.lastname@example.org > . Applicants must reference Job code 199751 in the subject line to be considered for this position.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.To apply please click here!