Associate Director of Financial Aid

Fergus Falls, MN

Minnesota State Community and Technical College

The primary purpose of the Assistant Director position is to serve all Minnesota State Community and Technical College (M State) students college-wide; to manage assigned financial aid processes across the college; analyze and comply with financial aid statutes and regulations; develop procedures to efficiently process student aid; communicate with internal and external customers of the college’s financial aid department; and supervise student employees. There are currently two positions available; one on the Wadena campus and one on the Fergus Falls campus.  


The values that guide our work include access and opportunity, equity, inclusion, belonging, cultural competence, culturally responsive pedagogy & service, and community engagement.  Our educational environments are culturally relevant, responsive, and innovative to the students we serve. Our students are assets, we affirm their identities and lived experiences, and provide spaces that are emotionally safe and reflect who students are.




  • Live the mission, vision and values of M State to ensure a positive experience for all students and stakeholders.  Service to M State students and stakeholders is a core component of the position and work responsibilities.
  • Advise students and their families on the types of student financial aid available including information on the application process, budgeting, financial planning, and debt management.
  • Recognition of broad and varied professional responsibilities which include but are not limited to support for campus and college operations such as: front desk coverage, registration events, Spartan Welcome Days, Commencement, this is not an exhaustive list.
  • Develop and coordinate general form letters and other printed material needed in the operation of the financial aid office.
  • Assure the accurate and timeliness of reports to federal, state, agency, and college    authorities.
  • Attendance at appropriate workshops and conferences.


Minimum Qualifications:

  • Two-year Associate degree from an accredited college.
  • Ability to interpret the complexities of federal and state regulations governing financial aid programs, interpret and explain college, state, and federal policies that impact students.
  • Demonstrated computer skills sufficient to work with multiple software programs such as Office 365, student record management system, and electronic filing with an ability to meet deadlines in a fast-paced environment.
  • Experience with computer software applications and systems with the ability to create business correspondence, reports, presentations, plan and organize multiple events/activities
  • Able to work evenings and weekends.
  • Valid driver’s license and able travel to represent the college as needed.
  • Public speaking skills sufficient to present information clearly to large groups.
  • Human relations/customer service skills with the ability to actively listen to and understand individuals’ needs and provide accurate information and appropriate alternatives.
  • Ability to work effectively with individuals from diverse and traditionally underserved backgrounds.
  • Problem solving skills with the ability to set priorities, reason analytically, determine alternative solutions, and analyze and interpret information with a high degree of accountability and accuracy.
  • Ability to work independently with little supervision and collaboratively in a team environment; (this list is not all inclusive).


Preferred Qualifications:

  • Bachelor’s degree from an accredited college in a business or human service-related field.
  • Experience using ISRS student record system.
  • Minimum of three years of financial aid work experience in a college setting.
  • Experience working with student record systems, project management and specialty software such as DARS, ImageNow, customer relations management systems, and Office 365.
  • Knowledge of available higher education and community resources in order to recommend the most appropriate referral.
  • Demonstrated knowledge and understanding of college student development theory and varied Able to develop close working relationships college-wide, especially the Academic and Student Affairs division (particularly Counselors, Social Workers, Campus Resource Specialists, the Support Center, Enrollment, Admissions, Accessibility Resources, Financial Aid, Records) and faculty, student workers, and college administrators.
  • A thorough understanding of federal and state financial aid programs and regulations.
  • Knowledge of needs analysis, federal and state methodology, aid awarding, and the financial aid delivery system.
  • Ability to establish and maintain effective relationships with support agencies, educational facilities, and individuals in the community on behalf of students and the institution.


Application Procedure: This position is open until filled. Application review will begin Monday May 23, 2022.

To apply, please go to: Under Employment opportunities at M State, click on the link for Faculty, professional, and administrator positions (unclassified).         

Application must include:

  • Letter of interest
  • Curriculum vitae (or resume)
  • Name and contact information for three professional references
  • College transcripts (copies are acceptable for initial application screening)


If you need accommodations to take part in the application process, please contact Human Resources at (218) 736-1512. For more information regarding M State, refer to our website at: Minnesota State Community and Technical College, a member of the Minnesota State system, is an affirmative action, equal opportunity educator and employer.

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a motor vehicle records check.                                                                                                     





Posted: 05/05/2022