Administrative Assistant II

Baltimore, MD

Coppin State University

Job Summary:

Under general supervision, the Administrative Assistant II provides complex administrative support to the dean and chairs in the College of Business. Work requires comprehensive knowledge of the organization or program where assigned, skill in working with issues related to policy, procedures, and confidential matters, and involves considerable participation in the work of the supervisor. Incumbents exercise discretion and judgment with considerable consequence of error.

Essential Responsibilities:
  • Provides administrative support to the dean and departmental chairs in the College of Business . Edits, formats, and revises a variety of documents and materials created by others. Proofreads for grammatical, typographical and basic content errors.
  • Converts rough copy and drafts to final version quality reports, presentations, and documents. Includes incorporating edits from multiple reviewers, adding graphics and effects to presentations, and applying campus style guidelines.
  • Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security. Enters, updates, and retrieves information as needed. Creates reports as needed.
  • Receives and screens telephone calls and visitors. Independently handles procedural and substantive matters and inquiries which do not require technical knowledge or refers callers to others as appropriate.
  • Makes all necessary arrangements for travel and independently performs required administrative follow-up and recordkeeping. Assists in preparing and administering department budget by updating accounts, and running periodic reports.
  • Acts as intermediary for supervisor, interacting with officials, staff at all levels and the public. Provides information requiring comprehensive knowledge of institutional policies, procedures, and special departmental issues.
  • Anticipates supervisor's course of action when absent and facilitates problem resolution. Interprets administrative decisions and policies to other staff and transmits directions and instructions based on authority delegated by the supervisor.
  • May provide guidance and instruction to other office support staff.
Required Qualifications

  • High School Diploma or GED.
  • Three (3) years experience providing administrative support.
Preferred Qualifications

Conditions of Employment

Position Detail Information

Posting Number


Position End Date (if temporary)

Open Date


Close Date


Open Until Filled


Special Instructions to Applicant

COVID-19 vaccination is required prior to start of work at Coppin State University. Medical and religious exemption requests are accepted and are evaluated on a case-by-case basis.

Posted: 01/20/2022