Job Summary:
This position is responsible for the daily front desk operations of PEC. Candidates must be able to demonstrate effective decision-making and critical thinking skills to ensure the best customer service and safety for patrons. Individuals must be assertively friendly and have a working knowledge about facilities and services provided to members and must take pride in the quality of their work by demonstrating effective communication and initiative. Individuals must also be able to work with diverse populations and demonstrate cultural competence while representing the department. Collaboration and ability to work closely with others is required for success in this position.
Essential Responsibilities:
- Manage entrance into the PEC, with card swipe into Fusion Software
- Enforce all policies of DCR (Department of Campus Recreation)
- Maintain cleanliness of PEC front desk area
- Arrive at least 15 minutes prior to start of scheduled shift (except where otherwise stated)
- Dress and appearance are consistent with DCR standards
- Answer guest questions regarding CRS facilities, programs, and services by phone and in-person
- Maintain a working knowledge of Fusion and IMLeagues software
- Maintain communication with other DCR facility team members in regard to schedule conflicts and any and all work-related issues
- Report any discrepancies to the Director of Campus Recreation or Coordinator of Competitive Sports
- Attend regularly scheduled departmental meetings
- Must be able to work weekends and holidays
- Maintain a standard of performance on daily tasks
- Check email daily
- Adhere to all DCR guidelines
Required Qualifications
Education:
- High School Diploma or GED
- Must be enrolled as a full-time or part-time student at the university
Knowledge, Skills, and Abilities:
- Must be available for required CPR and First Aid training
- Must be available to work a minimum of 15-20 hours per week
- Must meet the minimum cumulative GPA requirement of 2.5
Preferred Qualifications
Conditions of Employment
Position Detail Information
Posting Detail Information
Posting Number
RS2022-0001
Position End Date (if temporary)
06/30/2022
Open Date
03/02/2022
Close Date
Open Until Filled
Yes
Special Instructions to Applicant
COVID-19 vaccination is required prior to start of work at Coppin State University. Medical and religious exemption request are accepted and are evaluated on a case-by-case basis. Please submit any/all documents related to this matter to AskHR@coppin.edu.
Posted: 08/17/2022
