CRM Developer

Baltimore, Maryland

Coppin State University

Job Summary:

To enhance student experience with robust communication and interaction, Coppin State University is currently implementing Anthology-Reach system based on the MS D365 CRM platform. We are seeking an individual who will be part of the expanding CRM support team that provides operational support and works with campus stakeholders to create application solutions using the Microsoft Model-Driven Power Apps / Power Automate/ Microsoft Dynamics 365 platform. If you are energetic, interested to work independently in a dynamic, challenging environment, then apply for this position.

Essential Responsibilities:
  • This position will assist in building/enhance enterprise-level solutions with Dynamics 365/ Model Driven Power Apps, Power Apps Portals environment including: entity and fom1 creation, workflow customization, process automation, report development, dashboard creation, and system configuration.
  • Responsible for Development of Dynamics CRM custom workflow & plug-in creation as per business needs.
  • Implement security best practices in Dynamics 365 / Power App environments.
  • Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform.
  • Develop and integrate Power Apps portal custom APIs.
  • Integrate Power Bl Reports and dashboards into Power Apps.
  • Suppo1t cross-functional teams consisting of Consultants, Functional Users and IT operation and information security.
  • Support export/import solutions to multiple environments.
  • Customize and create CRM entities.
  • Support all parts of SDLC including design, development, documentation, testing, and implementation.
Required Qualifications

  • Bachelor's degree in Computer Science or Information Technology or related discipline.
  • MS Dynamics certification is preferred.
  • 2+ years working experience in Dynamics 365 CRM Environment.
  • Experience with full life cycle development of MS Dynamics solutions.
  • Experience with implementing features and functions available in MS Dynamics.
  • Experience with end-user interaction.
  • Knowledge of Dynamics Service configuration.
  • Ability to modify or create tables, forms, views, workflows, business rules.
  • Understanding of constraints related to Dynamics design elements.
  • Ability to create plug-ins.
  • HTML, JavaScript, XML, SQL Server.
  • Experience with creating data-enabled forms.
  • Experience with deploying solutions to Dynamics 365 environment.
  • Higher Education experience is preferred.
Preferred Qualifications

Preferred Qualifications:
  • Experience with Azure DevOps.
  • Experience with Power BI
  • Experience with C#.
Conditions of Employment

Position Detail Information

Position Detail Information

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Position End Date (if temporary)

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Close Date

Open Until Filled


Special Instructions to Applicant

COVID-19 vaccination is required prior to start of work at Coppin State University. Medical and religious exemption request are accepted and are evaluated on a case-by-case basis. Please submit any/all documents related to this matter to

Posted: 08/17/2022