Residential Manager (Area Director)

Ypsilanti, MI

General Summary

The Area Director is responsible for the daily administration of a residential area at a large public university. The Area Director provides overall responsibility for the supervision and evaluation of live-in staff members (Complex Directors, Graduate Hall Directors, and Resident Advisors). The Area Director is responsible for the well-being of students in their area through the implementation and accountability of departmental protocol including the student conduct program, community development and academic initiatives, student crisis response, and follow-up.

 

Principal Duties and Responsibilities

Select, train, supervise, and evaluate full-time Complex Directors and indirectly supervise Graduate Hall Directors.

 

Oversee a comprehensive staffing plan for designated residential area which includes selecting, training, supervising and evaluating resident advisors, student office managers/staff, and nightwatch staff.

Chair department-wide committee(s). Scope and charge will be provided by the Director of Housing and Residence Life or designee. Committee assignments have included: Student Staff Selection; Student Staff Training; Graduate Staff Selection and Training.

Area Directors also provide direction for the coordination of all student and graduate staff recruitment, hiring, administration, payroll, onboarding, and training.

Monitor and support the implementation of the student conduct program by their staff including review of cases, review of police reports, and follow up on students of concern reports; ensuring accuracy, consistency, and alignment with Office of Student Conduct and Community Standards protocol.

Serve as a judicial hearing officer as needed.

Oversee compliance standards as charged by the Director of Housing & Residence Life.

In coordination with the Assistant Directors, develop, implement, and evaluate academic, social, and developmental programming support, insuring participation and coordination with academic and student services support when appropriate. Ensure proper administrative management in their area via training and implementation of room change protocol, accurate use of occupancy management software, and other tracking systems (in coordination with Assistant Director).

Ensure residential operations and facilities task accountability in their area via training and implementation of security procedures, front desk protocol, and opening and closing procedures (in coordination with Assistant Director).

Act as a primary liaison to Housing & Residence Life in matters related to building operations within designated area.

Provide planning and budgetary direction and expenditure control for all specified accounts including training and implementing protocol for budget management.

Provide direction and support to Residence Housing Association (RHA), Living Learning Theme Community management and protocol, and educational initiatives.

Assist with department-wide responsibilities such as orientation programs, Homecoming, recruitment and marketing events.

Serve in on-call duty rotation with senior level staff. Respond to crisis or emergency situations. Provide guidance to residential life staff members and students, in coordination with senior level staff, disseminate critical messages relating to the health/safety and service delivery to customers specifically when on duty.

Direct the follow-up and referrals on all students facing crises, such as health problems, suicide attempts, poor academic progress, etc.

Serve on University wide and division committees.

Represent the University and department at various conferences and meetings as required.

Provide functional guidance and leadership of the department in individually specified areas, (e.g., admissions, conferences, orientation.

Execute summer responsibilities, which may include, but is not limited to: providing area oversight to summer conference and camp management, summer school occupancy: assist with summer turnover processes: oversight of summer bridge or orientation programs: summer student staff training, and developing best practices for summer conference management.

This is a live-out professional position.

Perform related Departmental duties, as required.

Qualifications

A Master's degree in Higher Education, College Student Personnel or a related field is required.

Three or more years of progressively responsible supervision experience working with students in a college or university environment is required.

Qualifications Previous experience as a live-in housing professional staff member is required. Demonstrated written and verbal communications skills are necessary.

Familiarity with word processing, database, and spreadsheet programs is required.

Supplemental Information

ECLS: AP

GRADE: MGIL1

WORKING CONDITIONS

Majority of work is performed indoors; may require walking or standing for meetings, presentations, building inspections, responding to medical/emotional emergencies and directing life safety operations; and requires daily use of a computer with monitor. Hours may vary and includes some evenings and weekends, as well as on-call responsibilities.

WORKING CONDITIONS

 

Majority of work is performed indoors; may require walking or standing for meetings, presentations, building inspections, responding to medical/emotional emergencies and directing life safety operations; and requires daily use of a computer with monitor. Hours may vary and includes some evenings and weekends, as well as on-call responsibilities.

 

ADDITIONAL INFORMATION

Eastern Michigan University welcomes you to apply for the Area Director position available immediately.  Two Area Directors serve Housing and Residence Life with oversight for an area of up to 2000 students, supervising up to 4 full-time complex directors, and coordinating major residence life functions such as student staff selection, training, RHA, etc.

In many ways, we are a new department with new leadership and developing our approach to the work.  We welcome candidates who are interested in helping us design the program, willing to take initiative, and have a good sense of humor. 

Within the online application, please provide a resume and cover letter. 

Questions about the position can be directed to the Search Chair or the Director of Housing and Residence Life:

Evelynn Benn Behm

Assignments and Marketing Coordinator

Search Chair

ebenn@emich.edu

734 487-1300

 

 

Jeanette Zalba

Director, Housing and Residence Life

jzalba@emich.edu

734 487-1300