Director, Student Disability Services

Salisbury, MD


Salisbury University, a member of the University System of Maryland, is a regionally accredited four-year comprehensive institution offering 60 distinct graduate and undergraduate programs. Located on the historic Eastern Shore, SU's beautiful campus is some 30 miles from the Atlantic beaches and 2.5 hours from Baltimore and Washington, D.C.

Committed to the fulfillment of the Salisbury University mission, the Division of Student Affairs engages students in supportive communities where holistic learning and success are possible. All positions in Student Affairs share the responsibility for creating a campus community that values diversity, inclusion and the uniqueness of others by modeling integrity, care, compassion and respect during interactions with all members of the Salisbury community. To learn more about Student Affairs, visit http://www.salisbury.edu/students/about.html. This position will evolve as necessary to meet the changing needs of students and the University.

Salisbury University is seeking qualified applicants for the position of, Director Student Disability Services.

Primary Job Duties: Ensure that all students with a disability have equal opportunity and access to the academic and extracurricular offerings of the University by supervising all support for disability, accessibility, reasonable accommodations, and outreach services anchored in multi-cultural, multi-generational, and multi-disciplinary frameworks. Contribute to creating a culture of care and success for all University students from enrollment to commencement by providing leadership and oversight of a diverse, inclusive and collaborative unit. Oversee, coordinate, and lead all operational, administrative, personnel, budgetary, planning, and assessment activities. More specifically, this position will develop and oversee comprehensive support infrastructure that assists students with disabilities in their transition and academic/social success at the University; supervise and ensure the delivery of exceptional, innovative, and culturally-responsive advising, support, and advocacy services; develop, implement, supervise, and assist with critical administrative functions (e.g., planning, assessment, reporting, budgets, policies); develop and maintain policies, procedures, and processes for the provision of a comprehensive and culturally-responsive program of services that meet the needs of students with disabilities; provide education consultations to faculty, staff, and other stakeholders; and oversee human resource functions and processes.

Minimum Qualifications: Three to five years' experience performing duties related to the position (e.g., managing disability documentation, ensuring accessibility accommodations, staff supervision, outreach, administrative functions) and a Master's degree in Higher Education Administration, Counseling, Psychology, College Student Personnel, Special Education, or other fields related to the delivery of services to a university student population from a regionally accredited institution. Direct experience working with or providing services to multi-racial, multi-cultural, at-risk, and other diverse populations. Experience supervising staff. Extensive knowledge of Section 504 of the Rehabilitation Act of 1973, Section 508 of the American with Disabilities Act (ADA) of 1990, the Family Educational Rights and Privacy Act (FERPA) and other appropriate laws pertaining to higher education and disability.

Abilities and Competencies: Anticipate organizational and supervisor needs and develop strategies to meet needs. Deliver exceptional interpersonal skills to communicate with a range of students, faculty, staff, and parents, who are often under extreme stress. Ability to de-escalate tense or crisis situations. Communicate information and ideas effectively to the public both orally and in writing. Meet deadlines and manage the work of others in culturally-responsive and appreciative ways. Organize and manage projects. Be creative, resourceful, and adept at solving problems. Analyze situations accurately and adopt an appropriate course of action. Interpret, apply and explain rules, regulations, policies and procedures to a range of staff, students, faculty, parents, and college administrators. Establish and maintain cooperative and effective working relationships with internal and external colleagues. Work confidentially and exercise appropriate discretion. Demonstrate appropriate role behavior for professionals as a model for beginning professionals. Engage with diverse constituencies in culturally-competent ways. Work cooperatively with others and maintain effective customer service towards all persons contacted during the course of job performance. Budget management skills. Assessment skills.

Must be detail oriented and have excellent interpersonal, customer service, organization and planning, prioritization, problem solving, follow through, time management, and oral and written communication skills. Also, must be flexible and possess the ability to successfully handle multiple tasks/projects simultaneously and work well under pressure, work independently and in a team-oriented environment. Proficiency with Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) is required.

Preferred Qualifications: Experience in a college or university setting. Experience performing assessment and evaluation of related services using SPSS, qualitative or quantitative methods, or other tools. Experience securing grants to support services, operations, and activities. Experience supervising multi-racial, multi-cultural, and other diverse staff.

This is a full-time, exempt State position with a full benefits package. Salary will be commensurate with experience and qualifications. This position requires occasional evening and/or weekend work to meet operational needs and requirements of the position, especially in support of campus outreach programs and/or emergency response protocols, and all Student Affairs positions require performing other mission-specific duties contingent upon student, university, and operational needs.

Applications will be accepted via Salisbury University's Online Employment Application System. Please visit our website http://www.salisbury.edu/hr/careers/ to apply online. See the FAQs of the Online Employment Application System for more information and instructions. To be considered an applicant, you must apply online and submit a cover letter and resume. All documents that you wish to provide must be attached to your application in the Online Employment Application System. Please do not send any documents via E-mail. Three professional references will be requested and required before the final stages of the search. Candidates will be notified prior to references being contacted.

Applications received by October 16, 2019 will be given full consideration. The position will remain open until filled.

Diversity and inclusion are core values of Salisbury University. We strive to create a truly diverse and inclusive environment where the richness of ideas, backgrounds, and perspectives of our community is harnessed to create value for our institution, today and in the future. To this end, the University recruits exceptional and diverse faculty, staff, and students from across Maryland, the United States, and around the world, supporting all members of the University community as they work together to achieve institutional goals and vision. To learn more about the University's commitment to fostering a diverse and inclusive campus, please visit http://www.salisbury.edu/equity/ .


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