Assistant Director, Student Sucesss Navigation

Fort Worth, TX

Texas Christian University

Duties & Essential Job Functions:
  • Designs and implements individualized academic support plans for all medical student trainees at the School of Medicine.
  • Develops the resource utilization pathway for School of Medicine students with TCU's and UNTHSC's Academic Support Services.
  • Designs and provides workshops and individual advisement on Step 1, Step 2 CK, and Step 2 CS planning, CV and personal statement writing, and other needs-based workshops for all academic years.
  • Serves as a student advocate and resource as needed on the following committees, including, but not limited to: Student Progress and Promotions Committee, Appeals Committee, Honor Code Committee, Curriculum Committee, Learning Environment Committee.
  • Develops and oversees tutoring programs for SOM medical students.
  • Partners with the Assistant Dean of Student Affairs and the Director of Student Affairs in the collaborative development of the Student Success Navigation Program at the School of Medicine.
  • Counsels and provides a safe space for discussing sensitive student issues, including, but not limited to: time management, transition challenges, performance anxiety, professionalism, communication, and stress management in order to promote personal and professional success.
  • Determines best practices for making appropriate referrals for needs or services that exceed the scope of the Student Success Navigation Program.
  • Develops and collaborates with the leadership team to establish goals, outcomes and a strategic plan for the efforts of the Student Success Navigation Program as well as determines best practices and/or new ideas for enhancement of student success in medical training.
  • Advises and provides guidance to students with disabilities and serves as the main conduit between students and TCU's Student Disabilities Services Office with regard to special needs in the classroom/clinical environment.
  • Develops, implements, and reviews assessment tools for incoming students regarding critical thinking and learning styles. Conducts student surveys or testing as needed to inform effective programming to enhance student success.
  • Works closely with faculty to develop proactive plans for individual and global student needs and development.
  • Participates in admission and orientation activities.
  • Maintains information for LCME self-study and accreditation development materials related to the efforts of the Student Success Navigation Program within the Office of Student Affairs.
  • Supervises and develops a team of Student Success Navigators (learning specialists) and conducts annual and ongoing evaluation of their performance.
  • Develops, maintains and presents annual budget items relevant to the Student Success Navigation Program.
  • Develops, administers, and collates data from student surveys, institutional reports, or other sources as appropriate and relevant to the Student Success Navigation Program.
  • Performs other related duties as assigned.

  • Required Education & Experience:
    • Master's degree in education, educational psychology or related field.
    • Two years of experience providing educational assessment and intervention assistance to adult learners. Experience must include utilization of assessment techniques and conducting educational workshops/training.
    • Five years of progressive experience in higher education or student affairs which includes leadership responsibilities and supervision of support staff.
    • Years of experience can run concurrently.

    Preferred Education & Experience:
    • Doctoral degree in education, educational psychology or related field.


    Knowledge, Skills & Abilities:
    • Knowledge of teaching principles, practices, and procedures.
    • Knowledge of curriculum development, educational and training resources.
    • Knowledge of medical school curriculum requirements or other higher educational setting.
    • Skill in student mentoring and staff development.
    • Skill in managing and coordinating tasks.
    • Skill in teaching using various methodologies.
    • Skill in strategic planning, organizational management, project planning, and analytical problem-solving.
    • Skill in office-based software applications.
    • Skill in program development, coordination and delivery of effective learning services.
    • Ability to work effectively with diverse populations, cultures, and stakeholders.
    • Ability to communicate in writing and orally, including public speaking.
    • Ability to work and maintain effective relationships with students, staff, and faculty in a rigorous academic setting.

    Physical Requirements (With or Without Accommodations):
    • Visual acuity to read information from computer screens, forms and other printed materials and information.
    • Able to speak (enunciate) clearly in conversation and general communication.
    • Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
    • Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
    • Lifting and moving objects and equipment up to 10 lbs.

    Work Environment:
    • Work is indoors and sedentary and is subject to schedule changes and/or variable work hours. The majority of work occurs in an office environment; however, time will also be spent at affiliated sites and in the community.
    • There are no harmful environmental conditions present for this job.
    • The noise level in this work environment is usually moderate.

    AA/EEO Statement: As an AA/EEO employer, TCU recruits, hires, and promotes qualified persons in all job classifications without regard to age, race, color, religion, sex, sexual orientation, gender, gender identity, gender expression, national origin, ethnic origin, disability, genetic information, covered veteran status, or any other basis protected by law.

    Advertised: May 10, 2021 Central Daylight Time
    Applications close:



    To apply please click here! Posted: 10/20/2021